Setyo Riyanto, Johan Hendri Prasetyo
Good governance requires the maximum performance of its employees. This study aims to determine the factors that affect the performance of civil servants in Indonesia. This study's sample consisted of 200 civil servants in various ministries and government agencies in Indonesia. The data analysis method used was SEM-PLS to prove the research hypothesis. The results showed that partially employee commitment, employee motivation, and employee discipline played a role in improving civil servants' performance. Partially employee commitment and employee motivation play a role in enhancing civil servant discipline. Employee discipline can partially mediate the effect of employee commitment and employee motivation on civil servants' performance. The results of this study indicate that increased employee commitment through a sound communication system can improve civil servants' performance, improvisation of the performance-based allowance system will be able to motivate employees to improve their performance. Moreover, the starting point shown by the leadership will be able to be an excellent example for their subordinates have better work discipline.