Lina Hamdan Al-Abbadi, Rawan Odeh Khalaf Alshawabkeh, Ali Zakariya Al-Quran, Mohammad Mousa Eldahamsheh, Hanan Mohammad Almomani, Ali Khaled Bani-Khaled, Sulieman Ibraheem Shelash Al-Hawary
The growing interest in employees’ engagement is considered the most concept apex of the employees’ behaviour that organizations seek to enhance to achieve their strategic goals. This research aimed to examine the effect of high-performance work systems on enhancing the employees’ engagement at mobile telecommunication companies in Jordan. The research data was collected through distributing the questionnaires to an appropriated sample of 460 employees, while the returned questionnaires were 385 with the response rate of 83.69%. A structural equation modelling (SEM) method was utilized to test research hypotheses. The research results indicated that high-performance work systems influenced employee engagement and its all dimensions. Pursuant to these results, the recommendations were provided to the mobile telecommunication companies for focusing on creating employees' psychological empowerment through HPWS practices, enhancing the organizational factors that affect employee engagement behaviours, and working to integrate the employees' vision with the general vision of the organization by dealing with HPWS practices as a strategic bundle that affects the long-term employee satisfaction.