Revista de Ciências da Informação e Decisão de Gestão

1532-5806

Abstrato

Current problems, drivers and dominants of the service economy

Rusavska, V., Batchenko, L., Honchar, L., Zavadynska, O., Tanasiichuk, O.

This article is devoted to studying the main problems, drivers, and dominants of the service economy. The study's main purpose is to identify and classify drivers and dominants that determine the development of the service economy in different countries. To achieve this goal, methods of correlation and cluster analysis are used. The results allowed us to determine the relationship between the development of economies and service economics, identify the main influencing factors and measure the value of each element for the service economy. The study substantiates the urgency of the problem by determining the importance of the service economy in GDP, the structure of the service economy, identifying the leading players in the global services market. Based on statistical information, financial support, human resources, business environment, and digital technologies were identified as key drivers of the service economy.

The cluster analysis results showed different strengths of the influenced factors on the formation of the service economy in countries. As a result, we have four groups of countries with familiar problems, drivers, and dominants in the service sector.

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